Refund policy

RETURN AND REFUND POLICY

 

Upon receipt of your package, you can contact us within 24 hours to send us a return in order to inform us of the situation. (Defective package, breakage, undelivered, lost package,...)

You can contact us through the Customer Service section at the bottom of our site by e-mail.

We will advise together of the situation in order to best meet your needs.

Returns of packages will be the responsibility of the buyer, and will be fully refunded upon receipt of the package.

For parcel returns, from the decision of the return made in communication by e-mail with ourselves, you have a period of 72 hours to return the parcel to us beyond this period we will be unable to reimburse you , nor even to accept your package.